1. Information We Collect

We may collect your name, email address, mobile phone number, billing and shipping details, payment information processed through third parties, device and usage data, SMS consent records, and communication logs.

2. SMS & Mobile Data Privacy & Consent

By providing your mobile number, you consent to receive service updates, verification codes, onboarding assistance, reminders, and marketing messages only where you opted in. Message frequency may vary and message/data rates may apply. Reply STOP to unsubscribe or HELP for assistance. We do not sell, rent, or share mobile information for third-party marketing or promotional purposes.

3. How We Gather SMS Consent

• Verbal consent: We ask customers to confirm whether they wish to receive information by SMS.
• Inbound SMS: When a customer messages us first, we may reply and follow up about that inquiry.
• Website consent: Users opt in by checking the relevant consent box; unchecked boxes do not receive messages.
• Email consent: Marketing emails may invite users to voluntarily opt in to SMS messages.

4. How We Use Your Information

We use information for customer support and verification, processing service inquiries, sending opted-in notifications, improving website functionality and service quality, fraud prevention, legal compliance, and security.

5. Cookies & Tracking Technologies

We use cookies and similar tools to improve the website experience, analyze traffic and performance, and personalize interactions. You may disable cookies in your browser settings.

6. Data Sharing & Disclosure

Information may be shared only with necessary service providers, to meet legal obligations, or during a business transition. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

7. Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data. You may opt out of SMS at any time by replying STOP and request assistance by replying HELP.

8. Data Security

We use TLS encryption, secure servers and cloud systems, access controls, regular assessments, and backups. No system can be guaranteed 100% secure.

9. Children’s Privacy

Our website and services are not intended for individuals under 16, and we do not knowingly collect information from children.

10. Contact Information

Questions about this policy or our SMS program can be sent to support@inovotechnologies.co.

11. SMS Program Terms

Messages may include service updates, verification, opted-in marketing, or customer communication. Message frequency may vary; message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.